Letting Management

Being a lettings manager is tough work and time consuming. We can step in to help.

We Help Letting Agents...

Life as a landlord gets busy and managing your rented properties can be stressful, regardless if you own a lot of property or just a single one. There’s so many inspections, viewings, inventory checks, new regulations and general upkeep to manage that you might just not have the time to handle. Our soft facilities management services can help.

Letting management is a service we have specialised in for over 20 years and we are proud to call ourselves experts in this field. We care about providing safe and liveable homes to tenants as much as providing an excellent service to our landlords.

modern residential apartments
Photo showing the font of 2 houses. A dark grey house shoes the street number 66 and a light grey house shows the number 64

...With Their Property Services

Our experience has taught us that it is important for us to get to know your property. We will assign a property manager who will need to know where everything is, how everything works and to keep regular tabs on the property’s condition.

We offer a number of different services:

  • Fully Managed 
  • Rent Collect 
  • Tenant find only

If you are unsure as to what package best fits your needs, get in contact with one of the team to discuss further.

Letting Management FAQs

Referencing and credit checking are a major factor in ensuring that the people to whom you rent your property will be reliable and respectful tenants, therefore, we take this part of the process very seriously with the following processes:

  • Credit check
  • Linked address, identify and fraud information
  • CCJs, Decrees and other court information
  • Right to Rent check and advice
  • Affordability Rating
  • Previous landlord reference
  • Income and employment check


We do provide a copy of the credit checks we carry out on your would-be tenants.

If something happens that we’d consider an emergency, or that could worsen or incur costs if left unattended (for example a leak or a flood), Dependable offers your tenants a 24/7 call service. They will be able to contact an on-call agent via our office number who will ensure that swift, appropriate action is taken to:

  • Ensure the occupants’ safety, and/or
  • Limit further damage until a decision on a longer-term solution can be made within working hours.
General, Non-Urgent Issues

Your tenants can log these via the same number, with appropriate action taken during office hours.

Contact Agreements

You can specify out of-hours action in your Terms of Business.  Although we will not contact you outside office hours, you are welcome to provide your tenants with additional or alternative contact arrangements. Allowing for this, do rest assured that there are very few instances when you will be disturbed out-of-hours.

We presently look after a number of landlords, some just have the 1 property or even just 1 room in a property, others have several properties, and many have entire portfolios.  We have a dedicated team of professionals to look after the administration, viewings, and maintenance of our landlord portfolio.

A property inventory is advisable to have. It is invaluable, especially if there is ever a dispute over damage at the end of a tenancy as an inventory provides a detailed list of the contents and its condition before your property is rented.

Our clients think we're Dependable

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5 star review

Anthony Eyles

Positive: Professionalism, Quality, Responsiveness
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5 star review

Lynn Atwell

Does exactly what it says on the tin! Totally Dependable.
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5 star review

James Kelly

Always the quickest response times, and can always be relied upon.
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5 star review

Mark Golledge

Great service from start to finish, reasonably priced. Would highly recommend.
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5 star review

Meera C

Dependable are a reliable contractor who will always try and help in any way they can.
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5 star review

Jodie Fraser

Really helpful team, they’ve particularly been great during lockdown working throughout, wearing appropriate PPE and very considerate to clients – especially the vulnerable and elderly.

Why Choose Us For Letting Management

Local & Friendly Business

Wide Range of Services

20+ Years of Experience